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Refurbished phones come with up to 24 months of warranty. Headphones, laptops, and tablets get 12 months. Accessories (cables, chargers, batteries, cases, screen protectors) don't carry a separate warranty. Full terms on the warranty page.

Yes. You have 30 days from delivery to return any refurbished product, no questions asked. Refunds go back to the original payment method. Details on the shipping and payment page.

All refurbished conditions have a minimum 86% battery and go through the same 98-test protocol across 13 categories. The difference is purely cosmetic: Like New: no visible marks. Excellent: microscopic marks invisible at arm's length. Very Good: fine marks visible on close inspection. Good: visible marks (light scratches), works identically. Details on the testing protocol page.

Yes. Pay in installments, 100% online, with approval in just a few minutes at checkout.

Pick up from one of 3 Smile Mobile showrooms (Cluj-Napoca, Turda, Vișeu de Sus) or have it delivered (DPD, FAN, Sameday, Easybox). Shipping is free over 300 Lei.

Every phone goes through 98 tests across 13 categories (display, battery, cameras, audio, connectivity, etc.), gets cleaned and disinfected, receives new accessories where missing, and ships in branded packaging with an invoice. Full protocol on the testing protocol page.